USA.gov Blog

Topic: Content (2)

USAGov Content Design Team: 2021 Highlights

Our mission at USAGov and USAGov en Español is to make it easy for anyone to find and understand the government information they need. In 2021, we connected with the public 117 million times through our websites, social media, email, and phone and chat contact center support.

May 10, 2022 Read More

Topics: Content, Design and Development, Performance and Analytics, Multilingual

How USAGov Engaged With the Public in 2021: 3 Examples

USAGov is the official guide to government services and information for the public. Its outreach team connects people to that information through USA.gov and USAGov en Español social media, email, and other delivery channels. 2021 was a busy year for the outreach team. Here are a few highlights: 

April 12, 2022 Read More

Topics: Marketing, Content, Performance and Analytics, Multilingual

USAGov en Español's First Quarter FY22 Insights

 

March 22, 2022 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics, Multilingual

USAGov’s First Quarter FY22 Insights

 

March 22, 2022 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics, Multilingual

Creating a New Way for People to Discover Government Benefits

Connecting people with the federal services they need is the focus of the USAGov program. We get a lot of traffic on USA.gov and USAGov en Español, and a lot of questions at our call center and on social media about government benefits, grants, and loans. People are eager for help with bills, housing, and food assistance. 

March 15, 2022 Read More

Topics: Content, User Experience and Accessibility, Design and Development, Multilingual

Top USAGov en Español Google Searches of 2021


January 25, 2022 Read More

Topics: Content, Performance and Analytics, Multilingual

Top USA.gov Google Searches of 2021

January 25, 2022 Read More

Topics: Content, Performance and Analytics, Multilingual

USAGov’s Fourth Quarter 2021 Insights

 

People were concerned about COVID-19-related housing and international travel as they searched USA.gov from July to September 2021. Get more user insights from our 4th quarter infographic.

December 07, 2021 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics

Three Ways USAGov Outreach Can Help with Your Agency's Next Campaign

USAGov’s mission is to make government information accessible and easy to understand. To help fulfill that mission, our Outreach team builds and grows relationships with agency partners, supporting their public engagement campaigns to reach more people. 

November 17, 2021 Read More

Topics: Marketing, Content, Performance and Analytics, Multilingual

USAGov’s Third Quarter 2021 Search Insights

Each quarter at USAGov, our data tells us a little bit about what's on people's minds. From April to June 2021, we saw a renewed interest in travel information and a big drop in demand for information on unemployment benefits. See what else we discovered.

September 07, 2021 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics

About the USAGov Blog

USAGov is working to create the digital front door for the United States government. Follow our progress and help us learn as we go!

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