USA.gov Blog

The digital landscape has changed significantly since we launched the Go.USA.gov service in 2009. Over the last two years the team looked carefully at the program holistically, taking into consideration the future of the program, the current landscape related to using shortened URLs and alignment with strategic business goals. In early 2022 we made the difficult decision to initiate steps to sunset the service.

USA.gov and USAGov en Español are the first stop for many people who need information about government services and benefits. Last year, as the front door to the federal government, we connected people with government information more than 84 million times.

This blog post on Performance.gov gives an overview of how we operate and what makes our Spanish content different from our English content. We also share some of the things we've learned through data and listening to the people we serve. 

Our mission at USAGov and USAGov en Español is to make it easy for anyone to find and understand the government information they need. In 2021, we connected with the public 117 million times through our websites, social media, email, and phone and chat contact center support.

USAGov is the official guide to government services and information for the public. Its outreach team connects people to that information through USA.gov and USAGov en Español social media, email, and other delivery channels. 2021 was a busy year for the outreach team. Here are a few highlights: