Topic: Performance and Analytics
Our mission at USAGov and USAGov en Español is to make it easy for anyone to find and understand the government information they need. In 2021, we connected with the public 117 million times through our websites, social media, email, and phone and chat contact center support.
USAGov is the official guide to government services and information for the public. Its outreach team connects people to that information through USA.gov and USAGov en Español social media, email, and other delivery channels. 2021 was a busy year for the outreach team. Here are a few highlights:
People were concerned about COVID-19-related housing and international travel as they searched USA.gov from July to September 2021. Get more user insights from our 4th quarter infographic.
USAGov’s mission is to make government information accessible and easy to understand. To help fulfill that mission, our Outreach team builds and grows relationships with agency partners, supporting their public engagement campaigns to reach more people.