USA.gov Blog

Topic: User Experience and Accessibility

USAGov en Español's Third Quarter FY22 Insights

September 06, 2022 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics, Multilingual

USAGov’s Third Quarter FY22 Insights


September 06, 2022 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics, Multilingual

Helping People Discover Benefits With the New BEARS Locator

Back in March, we shared about the work we were doing to develop BEARS, the Benefits Eligibility Awareness Resource Service. USAGov’s new online locator tool helps people find government benefits and services geared to major life events. It officially launched in early August, and we wanted to give you an update.

August 30, 2022 Read More

Topics: Content, User Experience and Accessibility, Design and Development, Multilingual

USAGov en Español's Second Quarter FY22 Insights

 

June 09, 2022 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics, Multilingual

USAGov’s Second Quarter FY22 Insights

 

June 08, 2022 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics, Multilingual

USAGov en Español's First Quarter FY22 Insights

 

March 22, 2022 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics, Multilingual

USAGov’s First Quarter FY22 Insights

 

March 22, 2022 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics, Multilingual

Creating a New Way for People to Discover Government Benefits

Connecting people with the federal services they need is the focus of the USAGov program. We get a lot of traffic on USA.gov and USAGov en Español, and a lot of questions at our call center and on social media about government benefits, grants, and loans. People are eager for help with bills, housing, and food assistance. 

March 15, 2022 Read More

Topics: Content, User Experience and Accessibility, Design and Development, Multilingual

USAGov’s Fourth Quarter 2021 Insights

 

People were concerned about COVID-19-related housing and international travel as they searched USA.gov from July to September 2021. Get more user insights from our 4th quarter infographic.

December 07, 2021 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics

USAGov’s Third Quarter 2021 Search Insights

Each quarter at USAGov, our data tells us a little bit about what's on people's minds. From April to June 2021, we saw a renewed interest in travel information and a big drop in demand for information on unemployment benefits. See what else we discovered.

September 07, 2021 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics

About the USAGov Blog

USAGov is working to create the digital front door for the United States government. Follow our progress and help us learn as we go!

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