USA.gov Blog

Topic: User Experience and Accessibility

USAGov en Español's Second Quarter FY22 Insights

 

June 09, 2022 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics, Multilingual

USAGov’s Second Quarter FY22 Insights

 

June 08, 2022 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics, Multilingual

USAGov en Español's First Quarter FY22 Insights

 

March 22, 2022 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics, Multilingual

USAGov’s First Quarter FY22 Insights

 

March 22, 2022 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics, Multilingual

Creating a New Way for People to Discover Government Benefits

Connecting people with the federal services they need is the focus of the USAGov program. We get a lot of traffic on USA.gov and USAGov en Español, and a lot of questions at our call center and on social media about government benefits, grants, and loans. People are eager for help with bills, housing, and food assistance. 

March 15, 2022 Read More

Topics: Content, User Experience and Accessibility, Design and Development, Multilingual

USAGov’s Fourth Quarter 2021 Insights

 

People were concerned about COVID-19-related housing and international travel as they searched USA.gov from July to September 2021. Get more user insights from our 4th quarter infographic.

December 07, 2021 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics

USAGov’s Third Quarter 2021 Search Insights

Each quarter at USAGov, our data tells us a little bit about what's on people's minds. From April to June 2021, we saw a renewed interest in travel information and a big drop in demand for information on unemployment benefits. See what else we discovered.

September 07, 2021 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics

Making It Easier for People to Find Federal Agencies

Finding contact information for a federal department or agency is a top task at USA.gov and USAGov en Español. Our A-Z Index of U.S. Government Departments and Agencies directory is a popular feature and the result of many years of user testing and website user metrics. 

June 08, 2021 Read More

Topics: Content, User Experience and Accessibility, Design and Development, Multilingual

A Year of COVID Search Trends From USAGov

It has been one year since the World Health Organization declared COVID-19 a pandemic. Since that time, people have had many questions and concerns about their health, safety, and financial security.

March 17, 2021 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics

Top 20 USAGov en Español Pages for 2020

The top 20 pages in 2020 for USAGov en Español represent a mix of interests. Topics included the coronavirus pandemic, election season, travel and immigration, and life in the U.S. Find out which pages were most popular in English on USA.gov in 2020.

January 26, 2021 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics, Multilingual

About the USAGov Blog

USAGov is working to create the digital front door for the United States government. Follow our progress and help us learn as we go!

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