Our Blog

Topic: User Experience and Accessibility (2)

Accessibility testing: creating digital services everyone can use

Making sure USA.gov and USAGov en Español remain accessible to people with disabilities is essential. So accessibility testing is a regular part of our development process.

January 09, 2024 Read More

Topics: User Experience and Accessibility, Design and Development, USAGov

Less is more: improving the public’s web search experience with filters

Most people have probably used search filters on e-commerce sites to select different options to narrow down search results. Now Search.gov is offering the same flexibility to federal websites, giving their users control over the amount of detail they get in their search results.

December 12, 2023 Read More

Topics: User Experience and Accessibility, Search.gov

USAGov en Español's FY2023 fourth quarter insights

 

 

November 20, 2023 Read More

Topics: User Experience and Accessibility, Performance and Analytics, Multilingual, USAGov

USAGov's FY2023 fourth quarter insights

 

November 14, 2023 Read More

Topics: User Experience and Accessibility, Performance and Analytics, USAGov

Speaking your language: USAGov outreach’s approach to bilingual content

As we shared in our 20th anniversary post, people have come to USAGov en Español since 2003 for official, trusted government information and services in Spanish. The site was created as a counterpart to USA.gov (then known as FirstGov.gov) and in response to Executive Order 13166to improve access to services for people with limited English proficiency (LEP).

October 31, 2023 Read More

Topics: Marketing, Content, User Experience and Accessibility, Multilingual, USAGov

5 things we learned from our scams wizard usability test

USAGov works to make it easier to find and understand government benefits, programs, and information. 

October 04, 2023 Read More

Topics: Content, User Experience and Accessibility, Design and Development, Multilingual, USAGov

6 lessons from a project handoff

Project handoffs are not simple. Teams have their own cultures and work styles. Without planning, a project could lose institutional memory, time, quality, and funding when it passes from one team to the next. 

September 19, 2023 Read More

Topics: User Experience and Accessibility, Design and Development, USAGov

Making the case for sentence case on USAGov’s websites

When creating content for our newly reimagined websites, the USAGov content team spent many hours researching topics, analyzing data, and writing user-friendly copy. We also spent a fair bit of time thinking through one small, but impactful detail: What is the best case style to use for titles and headings?

September 05, 2023 Read More

Topics: Content, User Experience and Accessibility, Design and Development, Multilingual, USAGov

USAGov's FY2023 third quarter insights

 

August 22, 2023 Read More

Topics: User Experience and Accessibility, Performance and Analytics, USAGov

USAGov en Español's FY2023 third quarter insights

 

 

August 15, 2023 Read More

Topics: User Experience and Accessibility, Performance and Analytics, Multilingual, USAGov

About this Blog

USAGov, Search.gov and Vote.gov work to make it easier for people to find information from their government about the services they need. Follow our journey and help us learn as we go. 

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