Better. Stronger. Easier. More-efficient. Like many other civil servants with a passion for improving the government, Mary Ann Monroe has lofty goals for GSA and the federal government as a whole. Despite the illustrious nature of these ambitions, however, under Mary Ann’s tenure, OCSIT has seen a marked improvement and progression towards these objectives. In her newly appointed role as chief-of-staff she will further assist USAGov in its pursuit of even higher aspirations.