Our Blog

Five Lessons Learned During a Content Audit

As part of USAGov’s efforts to provide our audience with the reliable and quality information that they need, this summer, the Health, Education & Benefits (HE&B) topic desk completed its first content audit.

November 23, 2016 Read More

Topics: Content, User Experience and Accessibility, Performance and Analytics

In a Marketing Minute: Connecting Teams, Promotions, and Ideas

Every first week of every month, USAGov's marketing team sends an office-wide email newsletter to give an update on past and current marketing efforts and campaigns. It’s how we try to help keep the rest of the office in the know. The monthly newsletter can spur a content idea, a future marketing endeavor, and act as a reminder of what's coming up that month that contributors need to be aware of. It also gives a heads up to our Analytics Team about what promotions could be the causes of increased website visits, email, and social media traffic.

November 22, 2016 Read More

Topics: Marketing, Content

Social Media Data Deep Dive: Turning Findings into Action

GobiernoUSA, just like USA.gov, is part of a unique effort with a large mission, to guide people to the government information and services they seek. We cover a lot of topics in Spanish via our website, social media platforms, email sends, and contact center. One of the communication channels we focus a lot of attention to is social media; and we routinely measure how our efforts are going.

October 25, 2016 Read More

Topics: Marketing, Multilingual

Change Comes to USAGov's Historic Publication Program

We recently marked the end of an era at USAGov as we transferred management of our  publication distribution program to the Government Publishing Office (GPO) facility in Pueblo, Colorado. The decision was difficult, but necessary to focus more resources online.

October 18, 2016 Read More

Topics: Marketing, Content, Multilingual

Analytics Success Series: USA.gov

USA.gov’s Analytics Success: using analytics data to inform design and responsivity to create a better experience for the user

October 18, 2016 Read More

Topics: Performance and Analytics

The Essentials of an Editorial Calendar

Anyone engaged in content marketing or content production probably owns a robust editorial calendar.  A calendar that is quickly updated, helps keep deadlines and is flexible can serve as a helpful blueprint of your content activities for the year.

October 03, 2016 Read More

Topics: Marketing, Content

The New Vote.gov: Leaner, Faster and Multi-Lingual

One year ago this week, we launched vote.gov (also known as vote.usa.gov). It’s a concise and simple site with a single mission: direct citizens through the voter registration process as quickly as possible. It was created by a joint team of USA.gov staffers and Presidential Innovation Fellows, all of whom work within the General Services Administration.

September 27, 2016 Read More

Topics: Content, User Experience and Accessibility

How Much Do You Know About the American Flag: Our 4th of July Campaign

The United States celebrated its 240 birthday on July 4, 2016.

July 15, 2016 Read More

Topics: Marketing

The USAGov Contact Center Connects the Public to Answers from Government

On November 13, 2015 at approximately 4:20 PM ET, a set of coordinated attacks shook Paris.

July 14, 2016 Read More

Where Content and Marketing Meet: An Email Case Study

Content marketing is everywhere and you're hearing more about it every day—but how do you do it well?

July 07, 2016 Read More

Topics: Marketing, Content

About this Blog

USAGov, Search.gov and Vote.gov work to make it easier for people to find information from their government about the services they need. Follow our journey and help us learn as we go. 

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