Our Blog

How Much Do You Know About the American Flag: Our 4th of July Campaign

The United States celebrated its 240 birthday on July 4, 2016.

July 15, 2016 Read More

Topics: Marketing

The USAGov Contact Center Connects the Public to Answers from Government

On November 13, 2015 at approximately 4:20 PM ET, a set of coordinated attacks shook Paris.

July 14, 2016 Read More

Where Content and Marketing Meet: An Email Case Study

Content marketing is everywhere and you're hearing more about it every day—but how do you do it well?

July 07, 2016 Read More

Topics: Marketing, Content

Joining Forces with BusinessUSA to Better Serve Our Nation's Businesses

Four years ago, BusinessUSA launched with a mission to revolutionize the way government provides services to small businesses and exporters. Using technology to erase bureaucratic boundaries, BusinessUSA streamlined the way businesses find and get what they need from government.  This “no wrong door” approach combined resources from over 800 websites and created a single point of entry for businesses looking to grow and expand.  

June 29, 2016 Read More

Topics: Content

Tim Lowden: Helping Make Government Analytics More Open

A fortuitous twist of fate led a Global Communications major with a focus in Public Diplomacy to become the acting program manager for the Digital Analytics Program (DAP). Tim Lowden, learned early on that “life can’t be scripted and that nothing’s ever going to follow the exact path you set.”

June 23, 2016 Read More

Topics: Performance and Analytics

Decommissioning 1.USA.gov

At USAGov, we’re constantly evaluating the programs we operate to ensure that they’re still meeting the needs of our users.  In some cases, this leads to a decision that our resources can be better spent elsewhere and that we should decommission a product.  This is never an easy decision, but given the rate of change online, it’s an important part of ensuring that we’re using our resources in the best way possible to help the public find government information and services.

June 14, 2016 Read More

The Great Pinterest Experiment: One Year In

Last summer, Kids.Gov revamped its presence on Pinterest in an attempt to find new ways to connect with its followers.

June 10, 2016 Read More

Topics: Marketing

Meet the Social and Behavioral Science Team

“Ultimately, knowing what drives us puts us in the driver’s seat.” – Susan M. Schneider

June 02, 2016 Read More

Topics: Design and Development

Quantitative Research on Kids.gov

As part of USAGov’s efforts to assess and improve Kids.gov, we reviewed a variety of metrics to get a clearer understanding of how visitors have been using the site. This data--in combination with the qualitative research--is helping to guide our recommendations for the website.

May 31, 2016 Read More

Topics: User Experience and Accessibility, Performance and Analytics

Moving Forward as USAGov

We’ve discussed our rebranding efforts over a series of blog posts — from the initial research, to choosing our name, to creating a logo. This final installment talks about where we go from here.

May 23, 2016 Read More

Topics: Design and Development

About this Blog

USAGov, Search.gov and Vote.gov work to make it easier for people to find information from their government about the services they need. Follow our journey and help us learn as we go. 

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