USA.gov Blog

The government, and its services, are complicated to navigate. USAGov is working to change that. Over the years, we’ve evolved from providing information in print and launching a web portal to answering people's questions on social media and embracing content marketing. We serve as a guide to government information and services, and we are doing it in both English and Spanish.

The answer may surprise you. It takes time, resources and actual money. Why prepare a video for something that can be written about and released in a shorter time span at a much lower cost? This question is now the new normal. But are we asking the right question?

Twenty years ago, the chances of watching an NBA game with commentary in a language other than English were small. Today, the NBA transmits games in 47 languages to 215 countries across the world. This is a perfect example of how organizations have evolved over time to meet the demands of their audiences.