By: Victoria B. WalesDate: September 22, 2017
The importance, how to and best practices related to A/B testing your email sends
By: Jessica MilcetichDate: September 11, 2017
A New Metric to Help Us Measure Our Content Efficiency
By: David Kaufmann, USAGov/General Services Administration and Carl Siegmund, Passport Services/U.S. Department of StateDate: July 24, 2017
USAGov and State Dept partnership to accelerate passport application process
Date: May 30, 2017
Find resources for U.S. citizens caught overseas in a disaster.
By: Jessica MilcetichDate: May 15, 2017
In March, the team of writers and editors at USAGov adopted some agile principles in an attempt to streamline our content development process.