Posts by Topic: Content
By: Marietta JelksDate: May 2, 2018
To understand the changing consumer landscape, a cross-functional group from USAGov conducted a study of the scope of The Consumer Action Handbook and its Spanish counterpart, the Guía del Consumidor (Guía).
By: Darren B. Lurie and Claire LoxsomDate: April 25, 2018
Over the course of tax season, our content and marketing teams worked together to help our audience better understand the ins and outs of filing taxes and other important steps in the process.
By: Jessica MilcetichDate: April 19, 2018
We decided to pilot standard templates for two of our most popular types of content: government benefits and scams and frauds.
By: Arlene Hernandez and Jessica MilcetichDate: April 4, 2018
We took a look at survey comments left by customers who had been accessing our housing section. Here’s what we found and the changes we made as a result.
By: Sandra AbramsDate: March 7, 2018
A core component of the USAGov content team’s job is to make sure the public can find what it’s looking for on our site.