Posts by Topic: Content
By: Jessica MilcetichDate: April 19, 2018
We decided to pilot standard templates for two of our most popular types of content: government benefits and scams and frauds.
By: Arlene Hernandez and Jessica MilcetichDate: April 4, 2018
We took a look at survey comments left by customers who had been accessing our housing section. Here’s what we found and the changes we made as a result.
By: Sandra AbramsDate: March 7, 2018
A core component of the USAGov content team’s job is to make sure the public can find what it’s looking for on our site.
By: Jessica MilcetichDate: September 11, 2017
A New Metric to Help Us Measure Our Content Efficiency
By: Jessica MilcetichDate: May 15, 2017
In March, the team of writers and editors at USAGov adopted some agile principles in an attempt to streamline our content development process.