Posts by Topic: Content
By: Carolyn Cihelka and Sandra AbramsDate: July 25, 2018
This is the first post in a series describing how we researched, drafted, developed, and built our new "Disability Resources" section.
By: Jessica MilcetichDate: July 13, 2018
In the last quarter, the KPI trended upward. Here are some things the KPI helped us analyze in the last several months.
By: Marietta JelksDate: May 2, 2018
To understand the changing consumer landscape, a cross-functional group from USAGov conducted a study of the scope of The Consumer Action Handbook and its Spanish counterpart, the Guía del Consumidor (Guía).
By: Darren B. Lurie and Claire LoxsomDate: April 25, 2018
Over the course of tax season, our content and marketing teams worked together to help our audience better understand the ins and outs of filing taxes and other important steps in the process.
By: Jessica MilcetichDate: April 19, 2018
We decided to pilot standard templates for two of our most popular types of content: government benefits and scams and frauds.