New regulations help ensure that you are treated fairly when you travel by air. Airlines and ticket agents now must -
- Include all mandatory taxes and fees within the fares they publish rather than hiding them elsewhere.
- Disclose baggage fees when tickets are being purchased.
- Allow customers to hold a reservation without payment or cancel a booking without penalty within 24 hours, if they made the reservation one week or more prior to departure.
- Promptly notify passengers of delays over 30 minutes.
Get the details on these new rules.
You can get through the airport security line faster by traveling with unwrapped gifts and following the 3-1-1 rule when carrying on liquids, including liquid food items like cranberry sauce and gravy. You can also use the My TSA app or mobile website if you’re at the airport and need last minute information about what you can and can’t bring through security. Learn more about flying with food or gifts.
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New rules from the Department of Transportation give airline passengers more rights. The new rules require that:
- If you’re involuntarily bumped from a flight, you can receive twice as much compensation as before.
- Airlines must refund your baggage fees if they lose your luggage.
- Tarmac delays at small airports must be limited to three hours, and delays of international flights at U.S. airports must be limited to four hours.
- Airlines must post all optional fees, including baggage, meal, and change fees, on their websites.
Learn more about the new airline passenger protection rules.