News From Our Blog

Avoid being scammed! Join the Federal Trade Commission Tuesday at 2 p.m. ET on Twitter (@FTC) and learn how to protect yourself.

Use the hashtag #NCPW2014.

Browse and Order Free Consumer Publications

Did you know the federal government publishes and distributes print and electronic publications for free on a wide-variety of consumer topics?

In fact, the Government Printing Office’s Pueblo Distribution Center hit a record in May by shipping its one billionth consumer publication since its opening in 1971.

Curious to see what kinds of publications the government produces? You can browse, order and download publications on everything from health to finance at Publications.USA.gov

A chance to try something out for free? What have you got to lose? It might be more than you think.

If you need help deciding what papers to keep, our guide to managing household records can help.

National Consumer Protection Week: Six Tips to Make You a Smarter Shopper

Sales pitches and financial advice come at you from every direction—by phone, by mail, and every time you read an ad, go online or turn on your TV. It can seem like a full time job just to sort it all out, but you don’t have to do it alone.

Government agencies, consumer organizations and advocacy groups join forces during National Consumer Protection Week, March 3-9 with shopping strategies and consumer tips to empower you to make better buying decisions and protect your rights in the marketplace.

Start learning now with these tips:

DID YOU KNOW:

  • A free mobile app can help you check any product or vehicle, new or used, to see if it’s been recalled or has safety complaints? Keep up with recent recalls of things you may have around the house or check on that great thrift shop bargain before you buy. Use the Recalls.gov app and mobile site to search by product type and brand name.
  • When your wallet is lost or stolen, there are eight steps you need to take right away (PDF)? A thief won’t waste time trying to cash in on your loss. Learn now so you’ll be ready to protect your identity and your credit as soon as your wallet goes missing.
  • A new federal agency is working to eliminate deceptive and unfair lending practices? Established in 2010, the Consumer Financial Protection Bureau (CFPB) works to make sure providers of mortgages, credit cards, student loans and banking services market their products honestly, clearly and legally. Learn more about their work, and their simple tips for protecting yourself.
  • Scammers see tough economic times as an opportunity? Job scams are abundant, as swindlers “guarantee” you an unadvertised job, try to get you to pay for their placement services or tell you that you can get rich by working from home. Learn more about financial scams and saving money at the Federal Trade Commission’s Consumer.gov.
  • There’s a formula for complaining effectively? If you’re not satisfied with a product or service, use the Consumer Action Handbook’s sample complaint letter to let the company know where they went wrong and how you want them to fix it. To get the free Handbook or its Spanish counterpart, la Guía del Consumidor, visit the consumer protection sections of USA.gov or GobiernoUSA.gov.

You can ask us your consumer questions during a special National Consumer Protection Week online Q&A session. In partnership with the Federal Trade Commission, we will connect you with government resources to answer your questions during the live event on Wednesday, March 6 from 2 p.m. to 3 p.m. EST. Find out about the latest scams, how to protect your family from identity theft, and more. To participate, submit your questions during the event on Twitter using the hashtag #NCPW.