Entry bubble Tips for Staying Safe Online

By: Stephanie | October 16, 2009 | Category: Home and Family


computer key with virus written on itDo you want to learn how to protect your computer from viruses and other threats, but don't know where to look? October is National Cyber Security Awareness Month, and it might be a good time to take a look at some of the tips and facts offered by the U.S. Department of Homeland Security's Computer Emergency Readiness Team (US-CERT).

Apparently hackers have been busy. According to US-CERT, if you're connecting a new computer to the Internet, nowadays it can take only minutes for a hacker to exploit the security on some networks. See the Tech Tip for how to protect your new computer before connecting it to the Internet.

Some tips to keep your computer secure:

And if the security of your computer has been compromised, see how to recover from a Trojan horse or virus (pdf), report a phishing site, or notify federal law enforcement if you're a victim of Internet fraud.

For more information on common online threats, protecting your privacy and maintaining your security, and reporting Internet fraud and Internet-related crime, visit USA.gov's FAQ and the Federal Citizen Information Center's publications.

| Post a Comment | View Comments [1] | envelope E-mail This Entry | Tags: cyber_security   cyber_security_awareness_month   fraud   internet   online   phishing   privacy   safety   scams   spam   stephanie   threat   us cert   virus  

 

Entry bubble Your Online Privacy

By: Joanne | March 17, 2009 | Category: General


South by Southwest Interactive Festival

I’m at the South by Southwest Interactive festival and a few days ago, I went to an interesting session about privacy, specifically online privacy. It’s something that concerns us all when we use social networking sites, or shop online, or even do a simple search on a commercial search engine. I hear it all the time and heard it in the session too: people are especially concerned about their privacy on government websites. The good news is that there are lots of laws and regulations related to privacy and government websites, and I think that in many ways that’s a good thing. We should be free to browse and interact on government websites without the fear that our personal information is gathered and aggregated and used for some unknown purpose.

At the same time there are a lot of really good reasons why government websites may want to gather personal information. If we could do it, we could deliver information and services in a more personal and effective way. I imagine a world where I could visit a government website, sign in with a username and password and then have a dashboard that would tell me useful things relevant to my life. Maybe I would see my property tax bill and be able to click a button to pay it, or renew my driver’s license when it expires, or see an estimate of my future social security benefits.

It sounds pretty easy, doesn’t it? I love the idea of integrating local, state and federal information in one location. I mean, why not? Wouldn’t this be a real convenience? Isn’t it silly and outdated that my property tax bill and driver’s license renewal and social security estimate are all paper that comes to me in the mail?

The hurdles are more than just technology, and there are a few key things that have to happen to get us there. First, government on every level will have to update existing laws and regulations to allow this sharing of information and, to protect its usage, citizens should be able to opt in, so they can chose to participate, or not. Lastly, websites that collect information have to be completely clear and honest about how the information will be used, not used, shared and not shared. What else needs to happen to make the public comfortable with this?

| View Comments [0] | envelope E-mail This Entry | Tags: identity   internet   joanne   online   privacy  

 

Entry bubble Scareware Scams

By: Colleen | December 17, 2008 | Category: Money


online scamIf you're anything like me, you've been doing your best to avoid any retail places during the holiday season. I'd love to shake the hand of whoever invented online shopping!

As always though, "buyer beware!" Scams and frauds are all over the internet, particularly during the "most wonderful time of the year."

The latest one preys on people actually trying to protect their computers. This "scareware" scheme comes in the form of a pop-up that appears on your screen while you have a web browser open. It might say something like, "Beware! Your computer has been infected!" Or, "Malicious software has been detected!" When you click on the pop-up, you will get an offer to buy software like "Winfixer" or "ErrorSafe" that claims to protect your computer from viruses. These different softwares will cost you around $30-40 and are totally bogus. They will tell you your problems have been fixed, when in reality, there was nothing to fix in the first place. But your wallet will be a tad lighter.

Over a million people have been duped by this type of fraud. The FTC has pushed for a court order to be signed to try and halt the broad-reaching scheme.

To best protect your computer:

  • Make sure you have legitimate anti-virus, anti-spyware, and firewall software.
  • If you get one of these pop-ups claiming you have a virus, close the whole browser. Do not click the link, or even the "x" box at the top.
  • Use the control/alt/delete function if your browser won't respond to your exit.

If you've been scammed by "spyware" you can report it at www.ftc.gov, or by calling 1-877-FTC-HELP. For information on dealing with other types of scams and frauds, check out the Pueblo scam site.

| View Comments [5] | envelope E-mail This Entry | Tags: colleen   fraud   internet   online   scam   scareware  

 

Entry bubble Sneaky Tips for Shopping Online

By: Nancy | December 11, 2008 | Category: Money


Are you finding this holiday season rushed, stressful and confusing?

I am! And my being sick isn’t helping. (Would you believe that I have laryngitis AGAIN? ) Third time this year. The last time I had it back in July, I decided to do all my car buying negotiations online. Bidding seven dealers against each other, I ended up getting a great price. That experience worked so well, I’ve decided during this latest bout of speechlessness to forgo the mall and do all of my holiday shopping online too.

There are some great bargains out there. But I’ve got some sneaky tips that can help you get even better deals, not just during the holidays, but anytime you’re shopping online.

I’m kind of methodical when I’m buying something. I hit websites like CNET.com and ConsumerSearch.com to compare features, read professional reviews and get the ratings and reviews of people who already bought the product I’m considering.

Once I figure out the brand and model number, I use sites like Shopzilla and MySimon to compare prices.

Now for the sneaky part: coupon codes. As you’re getting ready to make your purchase on most online stores, you’ll see a little box to type in a coupon, promotional, or discount code. Online stores usually send coupon codes to their email update subscribers. Happily, you don’t need to clog up your email in-box with every store’s email updates. Just go to a site like CouponCabin.com and type in the name of the online store you’re interested in, to see what offer pops up. Cut and paste or type the coupon code into the box before you check out of the online store and depending on the offer, you can get a percentage off discount or even free merchandise.

The thing I don’t like about buying from online stores is their shipping and handling fee. Is it my imagination or do some online stores seem to inflate their shipping costs? I’m so cheap. So I was delighted when I found websites like FreeShipping.org that search online stores for free shipping deals. In the past week, I’ve saved over $20 in shipping from one online store alone, using the free shipping code I found on FreeShipping.org.

For ways to make sure the online seller you’ve chosen is reputable and for tips on what to do if your purchase isn’t what you hoped it would be, check out USA.gov’s section on shopping from home.

What are you buying online this holiday season?

| View Comments [5] | envelope E-mail This Entry | Tags: coupons   money   nancy   online   shopping  

 

Entry bubble Buying Prescription Drugs Online

By: Nicole | July 11, 2008 | Category: Health


Prescription medicine pillsA recent study found that 85% of websites that sold prescription drugs directly to consumers didn’t require a doctor’s prescription. That’s an alarming statistic, especially when one considers the danger of prescription drug abuse and fake medication.

It’s no secret that the price of prescription drugs in this country continues to rise at an incredible rate. For many people, especially those who take maintenance prescriptions, these rising costs can have a serious impact.

Some consumers have discovered that they can fill their prescriptions cheaper and easier online. In fact, some insurance companies require policy holders to do so.

One way online pharmacies reduce costs is by automatically using generic drugs unless prohibited by your physician’s order. Whether or not you buy online, you can usually save some cash by opting for generic drugs.

If you find yourself about to plunge into the sea of online pharmacies, keep these tips in mind:

  • National Association of Boards of Pharmacy logoUse the National Association of Boards of Pharmacy to research a website before using it.
  • Don't buy from sites that sell prescription drugs without a prescription or that sell drugs not approved by the FDA.
  • Only use sites that have a pharmacist available to answer your questions.
  • Only buy from sites based in the U.S. It’s against the law to buy prescription drugs from other countries. It could also be unsafe.
  • Talk to your doctor or clinic before using any medicine for the first time.

When you receive your medication, you might want to verify that it’s the right pill by searching for its image in the Drug Digest database.

Have you used an online pharmacy to buy meds? Were you happy with the experience?

| View Comments [4] | envelope E-mail This Entry | Tags: buy   doctor   drugs   generic   internet   medications   meds   nicole   online   online_pharmacies   pharmacist   pills   prescriptions   purchase   sales