Many Happy (Gift) Returns
By: Nancy | December 27, 2007 | Category: Money
Wrong color.
It didn't fit.
I have two already.
I can't regift it.
There are a lot of reasons to head back to the mall this week to return the gifts that weren't quite right, and exchange them for something a little more "you." Before you go, here are some quick tips for making the trip successful.
First, double check to make sure you have all the packaging and instructions together if you're returning a boxed product and keep the tags attached if you're returning a piece of clothing. Stores are more apt to accept returns if the items look like they’re in unused condition.
Store return policies vary like crazy. Some will give only a store credit or a size or color exchange. Others are much more liberal in what they'll allow. To avoid surprises, check the store's return policy on their website before you go. If you have the sales receipt or gift receipt, you'll be in a better position to get a cash refund or store credit for the amount your gift giver paid. Without proof of the price actually paid for the item, you may just be able to get a refund or store credit for the amount the item is currently selling for. And if it's part of an after-holiday sale, that means you may be getting less than it was originally worth.
Unless your gift was purchased months ago, you don't even need to head out into the crowds this week to exchange the items you want to return. Most traditional stores allow you at least a few weeks to return things. If your gift was purchased online though, you may need to return or exchange items more quickly. Many online stores allow only a week or two for returns or exchanges. And more and more stores, online or traditional, charge restocking fees on returned electronics or appliances. That can really eat into your cash refund or store credit!
If you're not satisfied with your exchange or return experience, it can't hurt to contact the seller by phone or send a complaint letter. And if all else fails, you can always try to sell your unwanted gift on an online auction site or donate it to a charity. Or, go ahead and stage an ugly sweater contest at work.
What’s the oddest or most return-worthy gift you received this year for the holidays?
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