Top Consumer Complaints of 2013
The number one consumer complaint of 2013 was identity theft, according to the Federal Trade Commission’s annual report. Overall fraud complaints cost Americans $1.6 billion in 2013.
Of the two million complaints received by the FTC in 2013, 14 percent of those were identity theft related. The highest reported age group for identity theft complaints was among 20-29 year olds, totaling 20 percent of the total identity theft complaints.
Debt collection, banks and lenders, imposter scams and telephone and mobile services were the other top categories for consumer complaints in 2013. You can find all the complaint data from across the nation, state-by-state and from the top 50 metropolitan areas in the country.