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From the National Archives:

Donna Judd spends each day carefully searching for valuable information for veterans in the documents left burned and brittle by the 1973 fire at the National Personnel Records Center in St. Louis.

She looks for separation documents so that veterans can get benefits, and she sifts through damaged files to find information for medals.

“One record could take 5 minutes, another record could take 5 hours,” she says.

To read the full story of how Donna helps veterans claim their benefits even when the files have been damaged, go to today’s blog post: