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Asked by Anonymous

we got a bill from yponline that said we owed $599.95. we never ordered this or got it,how do I get them to stop harassing us, the address was wrong for us& lot of other errors. please address this on Tuesday

You should first contact the company directly to ask them to stop sending you bills. You can find a sample complaint letter at

If this does not work, you should file a complaint with your state consumer protection office or the attorney general office. Find your state’s consumer protection at

This week is National Consumer Protection Week. Today we are answering your consumer questions. You can join us for a live social media chat at 2 p.m. EST. Learn more about the chat and how to submit your questions.