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Question…

Asked by Anonymous

we got a bill from yponline that said we owed $599.95. we never ordered this or got it,how do I get them to stop harassing us, the address was wrong for us& lot of other errors. please address this on Tuesday

You should first contact the company directly to ask them to stop sending you bills. You can find a sample complaint letter at http://go.usa.gov/P17.

If this does not work, you should file a complaint with your state consumer protection office or the attorney general office. Find your state’s consumer protection at http://1.usa.gov/q8U4Jl.

This week is National Consumer Protection Week. Today we are answering your consumer questions. You can join us for a live social media chat at 2 p.m. EST. Learn more about the chat and how to submit your questions.

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