Flying? New Rules Help Protect Airline Passengers
New regulations help ensure that you are treated fairly when you travel by air. Airlines and ticket agents now must -
- Include all mandatory taxes and fees within the fares they publish rather than hiding them elsewhere.
- Disclose baggage fees when tickets are being purchased.
- Allow customers to hold a reservation without payment or cancel a booking without penalty within 24 hours, if they made the reservation one week or more prior to departure.
- Promptly notify passengers of delays over 30 minutes.